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Terms & Conditions

CCNA Partners
Roofing, Home Restoration, and Related Services in Texas

Effective Date: May, 2026

Welcome to CCNA Partners (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, estimates, inspections, or engaging with us for roofing, restoration, remodeling, insurance claim assistance, or related home improvement services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully.

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1. Eligibility to Use This Website

By using this website, you confirm that:

  • You are at least 18 years old or the age of majority in your jurisdiction.

  • You are legally capable of entering into binding agreements.

  • Any information you submit is accurate, current, and complete.

  • You will use this website only for lawful purposes related to legitimate inquiries or purchases.

If you create an account (if applicable), you are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

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2. Services Offered

CCNA Partners provides services including, but not limited to:

  • Residential and commercial roofing

  • Roof inspections

  • Storm, hail, and wind damage restoration

  • Insurance claim assistance

  • Water, fire, and mold restoration

  • Exterior and interior home improvement services

  • Emergency repair services

All services are subject to availability, geographic service areas within Texas, project evaluation, and written agreements.

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3. Estimates, Pricing, and Commercial Terms

  • All estimates provided are based on current project assessments and may change due to hidden damages, material costs, insurance approvals, code requirements, or customer-requested modifications.

  • Quotes are not guarantees until confirmed in a signed service agreement.

  • We reserve the right to refuse service, cancel quotes, or decline projects at our discretion.

  • Project timelines may vary due to weather, permit approvals, supply chain delays, or unforeseen circumstances.
     

4. Payment Terms

We may accept the following payment methods:

  • Credit Cards

  • Debit Cards

  • ACH / Bank Transfers

  • PayPal (if available)

  • Insurance Proceeds

  • Offline Payments (checks, cashier’s checks, financing options where applicable)
     

Payment Conditions:

  • Deposits may be required before project initiation.

  • Final payment is due according to the service contract.

  • Late payments may incur fees, collection costs, or legal action.

  • Financing approvals are subject to third-party lender terms.

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5. Insurance Claims Assistance Disclaimer

CCNA Partners may assist homeowners with insurance-related documentation; however:

  • We are not public adjusters, attorneys, or insurance carriers unless explicitly licensed for such services.

  • We do not guarantee claim approval, coverage amounts, or insurer decisions.

  • Final insurance determinations remain solely with your insurance provider.
     

6. Right to Modify Services or Offers

We reserve the right to:

  • Change, discontinue, or modify services

  • Update pricing

  • Alter promotional offers

  • Refuse service

  • Correct website errors, inaccuracies, or omissions

These changes may occur without prior notice.
 

7. Warranties

Workmanship Warranty:

CCNA Partners may provide workmanship warranties as outlined in your specific service agreement.

Manufacturer Warranty:

Material warranties are subject to the terms of the product manufacturer.

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Exclusions:

Warranties may be voided by:

  • Improper maintenance

  • Unauthorized repairs

  • Natural disasters beyond standard coverage

  • Structural defects unrelated to our work

  • Customer negligence
     

8. Intellectual Property

All website content, including:

  • Logos

  • Branding

  • Text

  • Images

  • Videos

  • Graphics

  • Service descriptions

Are the exclusive property of CCNA Partners unless otherwise stated and are protected by copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, or exploit website content without written permission.
 

9. User Conduct

You agree not to:

  • Use the site fraudulently

  • Submit false claims

  • Attempt unauthorized access

  • Spread malware

  • Copy content

  • Interfere with website operations

Violation may result in account suspension, legal action, or service denial.

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10. Account Suspension or Termination

We reserve the right to suspend or terminate accounts, estimates, memberships, or services for:

  • Fraud

  • Misrepresentation

  • Payment default

  • Abuse of staff

  • Breach of these Terms

  • Illegal activity
     

11. Indemnification

You agree to indemnify, defend, and hold harmless CCNA Partners, its affiliates, employees, contractors, and representatives from claims, damages, liabilities, costs, or legal fees arising from:

  • Your use of our website

  • Your violation of these Terms

  • Misuse of services

  • Property access disputes

  • Payment issues
     

12. Limitation of Liability

To the fullest extent permitted by Texas law:

CCNA Partners shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits

  • Insurance disputes

  • Delays

  • Temporary housing costs

  • Weather-related scheduling changes

  • Third-party contractor issues

Our total liability shall not exceed the amount paid directly to us for the specific service in dispute.
 

13. Third-Party Links and Resources

Our website may contain links to third-party providers, financing companies, manufacturers, or insurers. We are not responsible for:

  • Their content

  • Privacy practices

  • Terms

  • Availability
     

14. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting to the website. Continued use of the site constitutes acceptance of revised Terms.
 

15. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.
 

16. Dispute Resolution

Any disputes arising from these Terms or services shall be resolved through:

  1. Good faith negotiation

  2. Mediation in Texas

  3. Binding arbitration or court proceedings in the appropriate Texas jurisdiction, as applicable

You waive participation in class action lawsuits unless prohibited by law.
 

17. Privacy

Your use of our website is also subject to our Privacy Policy, which outlines how we collect, store, and protect your information.

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18. Contact Information

CCNA Partners
Texas, USA
Phone: +1 (346) 372-2239  / +1 (832) 475-5883
Email: admin@ccnapartners.com
Website: www.ccnapartners.com

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19. SMS, Calls, and Communication Consent

By submitting forms or contacting CCNA Partners, you consent to receive:

  • Calls

  • Emails

  • SMS/Text Messages

regarding appointments, estimates, promotions, or project updates. Message/data rates may apply. You may opt out at any time.
 

20. Entire Agreement

These Terms, along with any signed contracts, warranties, and policies, constitute the full agreement between you and CCNA Partners regarding website use and services.

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